Your privacy matters to us. This Privacy Policy explains how Rei-Stack (“Rei-Stack”, “we”, “us”, or “our”) collects, uses, discloses, and protects information in connection with your use of our real estate software-as-a-service platform, websites, and related services (collectively, the “Services”).
Last updated: March 29, 2026
We collect information to provide and improve the Rei-Stack platform, support your account, and comply with legal obligations. We do not sell your personal information. You remain in control of your data and can request access, updates, or deletion (subject to certain legal and business requirements).
We collect account, usage, and payment-related information to operate the Services.
We use service providers and infrastructure vendors that help us securely deliver Rei-Stack.
You can manage marketing communication preferences at any time.
We use industry-standard security controls to protect your data.
This policy applies to users of Rei-Stack globally, with additional rights for some regions.
Rei-Stack is a Software As A Service platform designed to help real estate professionals manage leads, deals, marketing campaigns, and operations. When we mention “Rei-Stack”, “we”, “us”, or “our” in this policy, we are referring to the entity that is responsible for processing your information as the controller under applicable data protection laws.
This Privacy Policy applies to information we collect about:
Individuals and organizations that create or manage an account on Rei-Stack;
End users who interact with Rei-Stack features made available by our customers (for example, through branded portals, forms, or communications powered by Rei-Stack);
Visitors to our websites, landing pages, and marketing pages.
Individuals who communicate with us via email, chat, support channels, or social media.
Our customers are responsible for their own privacy and data practices when they use Rei-Stack to process information about their leads, clients, or other individuals. If you have questions about how a particular real estate business uses your data, please contact them directly.
The information we collect depends on how you interact with Rei-Stack and the choices you make. We collect information in three main ways: (1) information you provide to us, (2) information we automatically collect when you use the Services, and (3) information we obtain from third parties.
Account information: name, business name, role, email address, phone number, password, and similar identifiers.
Profile and settings: preferences, time zone, notification settings, and other configuration data.
Billing and payment information: billing contact details, payment method details (processed via third-party payment processors), transaction history, and tax information where required.
Customer content: data, documents, notes, communications, and other content you upload or enter into the Rei-Stack platform.
Support and communication data: information contained in emails, chat messages, support tickets, surveys, and feedback you provide to us.
When you use Rei-Stack, we automatically collect certain information about your device and how you interact with our Services. This may include:
Usage data: features you use, pages visited, actions taken, time spent, date and time of access, and referrer URLs.
Device and technical data: IP address, browser type and version, device identifiers, operating system, and connection information.
Cookies and similar technologies: identifiers, preferences, and analytics data collected through cookies, web beacons, and similar tools.
We may receive information about you from third parties such as:
Integration partners and connected applications that you choose to link with Rei-Stack;
Payment processors and billing providers;
Marketing and lead-generation partners;
Publicly available sources, where permitted by law.
We use the information we collect for the following purposes:
Provide, operate, and maintain the Rei-Stack platform and related Services;
Create and manage your account, authenticate logins, and provide customer support;
Process transactions, subscriptions, and billing, including sending invoices and payment confirmations;
Improve and personalize the Services, including recommending features and optimizing workflows;
Monitor usage, analyze trends, and perform analytics to improve performance and security;
Communicate with you about updates, security alerts, technical notices, and administrative messages;
Send marketing communications (where permitted by law) and measure their effectiveness;
Comply with legal obligations, enforce our terms, and protect the rights, property, and safety of Rei-Stack, our users, and others.
Where applicable laws (such as the GDPR or UK GDPR) require a legal basis for processing, we rely on the following bases:
Performance of a contract: to provide the Services you have requested or subscribed to;
Legitimate interests: to operate, secure, and improve Rei-Stack, and to communicate with you about relevant features and offers, where these interests are not overridden by your rights;
Consent: for certain marketing activities, use of cookies, or where required by law;
Compliance with legal obligations: to meet regulatory, tax, accounting, and law-enforcement requirements.
We do not sell your personal information. We may share information as described below and as otherwise described at the time of collection:
Service providers and vendors who perform services on our behalf (e.g., hosting, email delivery, analytics, payment processing, customer support).
Integration partners when you authorize or enable a connection between Rei-Stack and another application or platform.
Professional advisors (such as lawyers, auditors, and insurers) where necessary for the purposes of our business.
In connection with a business transaction, such as a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality safeguards.
To comply with legal obligations, respond to lawful requests, or protect rights, property, or safety of Rei-Stack, our users, or others.
Rei-Stack may process and store information in countries other than the country where you are located. These countries may have data protection laws that differ from the laws of your jurisdiction. Where required, we implement appropriate safeguards, such as standard contractual clauses, to protect personal data transferred internationally.
We retain information for as long as necessary to provide the Services, fulfill the purposes described in this policy, and comply with legal, accounting, or reporting obligations. When we no longer need information for these purposes, we will either delete it or de-identify it, unless we are required to retain it for longer under applicable law.
Depending on your location and subject to applicable law, you may have some or all of the following rights:
Access and obtain a copy of your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your information in certain circumstances;
Object to or request restriction of certain processing activities;
Withdraw consent where processing is based on your consent;
Receive your information in a structured, commonly used, and machine-readable format (data portability).
You can also opt out of marketing emails by clicking the unsubscribe link included in those messages or by updating your preferences in your account (where available). We may still send you non-promotional communications related to your account or ongoing business relationship.
We use a combination of technical, organizational, and administrative security measures designed to protect the information we process. These measures include access controls, encryption in transit (and where appropriate at rest), regular security assessments, and employee training. However, no security controls are 100% effective, and we cannot guarantee absolute security of information transmitted to or stored on our systems.
Rei-Stack is intended for use by businesses and professionals and is not directed to children. We do not knowingly collect personal information from children under the age of 16 (or other age as defined by local law). If we learn that we have collected such information, we will take reasonable steps to delete it as soon as possible.
Our Services may include links to or integrations with third-party websites, applications, and services. We are not responsible for the privacy practices of these third parties, and their use of your information is governed by their own policies. We encourage you to review the privacy policies of any third-party services you use in connection with Rei-Stack.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page and, where appropriate, by providing additional notice (such as through the platform or via email). We encourage you to review this policy periodically to stay informed about our privacy practices.
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your information, you can contact us at:
Rei-Stack Privacy Team
Email: [email protected]